Contact support@skillarena.bio during Monday–Friday, 9:00–17:00 (AZE time) with your account email, competition reference, timestamps, and a clear description of the issue. Provide evidence where available, such as screenshots of error states or confirmation receipts.
We will review against server logs, Competition Rules, and event terms. Escalation paths and any alternative dispute arrangements available in United Kingdom will be described in the Complaints & Disputes policy.
Submitting a dispute does not guarantee a changed result; outcomes depend on the evidence and rules. LEGAL REVIEW REQUIRED for the disputes process. Do not invent regulator details. Where a regulator must be named, publish only verified information after counsel approval.
This answer is informational for United Kingdom audiences. Availability and eligibility may vary by jurisdiction. Where wording conflicts with published legal pages, those pages prevail.